Frequently Asked Questions
Everything you need to know about precision cooking and your Anova experience.
What is the standard shipping time for Anova products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
Do you offer a warranty on your precision cookers?
Yes, we offer a 2-year limited warranty on all Anova Precision Cooker models purchased directly from our site or authorized retailers, covering any defects in materials or workmanship.
What is your return policy?
We offer a 100-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 100 days of the delivery date for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Does the Anova Precision Cooker work with any pot?
Yes, the adjustable clamp ensures the Precision Cooker can attach to almost any pot or container you already own, provided it has enough depth for the minimum water line.
Do I need a vacuum sealer to use an Anova?
While vacuum sealers are great, they aren't required. You can use the 'water displacement method' with standard heavy-duty zipper bags to achieve perfect sous vide results.